Drain and Sewer
The Sunny Plumber Phoenix Blog : Archive for the ‘News & PR’ Category
Name: Dan Bonner
Title: Vice President at Goettl Air Conditioning & Sunny Plumber
Kids: 2 daughters Samantha and Emily, and my son Zack
My day is like…
getting through a significant day of work, then ending it with my family.
I was born…
in Philadelphia, let’s go E-A- G-L- E-S!
My favorite thing about Arizona…
is the weather. No more daily rain, raking, shoveling, wind hurting my face, dressing in a dozen layers just to run a quick errand, etc.
I’m listening to…
our newly adopted puppy squeaking his new toy. He is making sure that is all anyone can hear at the moment, a payback gift from mom, it contains 5 squeakers.
One thing I cannot live without…
is my coffee in the morning. I need to get in at least one cup at 5 am just before diving into my work emails.
When I was younger, I wanted to be…
older. I’ve gained more patience since.
I’m inspired by…
my wife. She is a strong person. She bends without breaking, while keeping everything together and holding the family up at the same time. She is incredible.
The one person who motivates me is…
there has been several people that I have met, but the man in the mirror does it most. It has not been easy, but I’ve found that when I took the responsibility for my own motivation, I was able to meet more of my own goals and exceed my own expectations.
The perfect day would be…
an early round of good golf followed by an evening with my wife. She is my best friend. It doesn’t matter what we do, we always have a wonderful time.
My first job was…
caddying at a country club. A group of us from the neighborhood would get up early on Saturdays’ hitch hike out to the Country Club. The job was a good way for an underaged kid to earn some real money for some real unnecessary stuff I’m sure I had to have at the time.
has been an adventure, struggle, and a joy. I’m grateful for it all.
I’m currently working on…
tweaking two already successful companies, Goettl Air Conditioning & Sunny Plumber to the next level in customer experience.
Mesa resident Carol Cifelli was without a water heater for several days, according to a press release.
“Cold showers and cold water for cleaning dishes does not provide for the best sanitary conditions,” Ms. Cifelli, who is disabled, said in the release.
Living in low-income housing and not able to afford a much-needed water heater, Ms Cifelli reached out to several assistance programs for help with no success. She was eventually directed to the local Foundation for Senior Living, a nonprofit organization that supports qualifying seniors whose homes need repairs and renovations, and with the help of a donation from The Sunny Plumber was able to replace the water heater the next day, according to the release.
FSL manages the full cycle of repairs including funding, contracting and permitting through $100,000 in grants donated by The Sunny Plumber to support local senior home improvements. These improvements enable seniors to continue to live safely and comfortably with dignity in their homes, according to the release.
The Sunny Plumber, in partnership with FSL, has donated new gas and electric water heaters as well as copper re-piping and plumbing services to numerous metro-Phoenix residents over the past several months.
“As we experience our own parents aging, we became more aware of the need many seniors, who live on limited fixed incomes, have with severe plumbing and heating/cooling problems in their homes,” Gary Eisenhauer, general manager at The Sunny Plumber, said in the release. “We are grateful there are organizations like FSL who will manage donations and repairs for seniors who are living in deteriorating environments.”
Katie Martin, program director for FSL agrees and said that the donation by The Sunny Plumber enables the nonprofit organization to provide essential services to seniors throughout metro Phoenix.
“Most of our clients are on limited fixed incomes and when they have serious plumbing issues, it can cause them not to have water in their home without the resources to repair them. Often, they end up living in unsafe conditions and it can take several months for them to go through the funding process. These funds will allow us to respond immediately to these situations and use our other funding for less immediate needs,” she said in the release.
For more information on the FSL organization, visit http://www.fsl.org/a-safe-home/home-improvements.
The Sunny Plumber offers plumbing services throughout the Southwest. For more information, visit thesunnyplumber.com.
As a young boy, native Las Vegan Ken Goodrich often was by his father’s side when he made calls for his air-conditioning business.
Today, Goodrich owns and operates two Las Vegas-based companies: Goettl Air Conditioning and The Sunny Plumber. Goettl AC was established in Phoenix in 1939 by brothers Gust and Sam Goettl. After acquiring the Arizona-based heating, ventilation and air-conditioning company in 2013, which also had a second location in Tucson, Arizona, Goodrich expanded the business to Las Vegas in 2016.
When he purchased Goettl AC, Goodrich also started The Sunny Plumber in Phoenix and Tucson. He expanded The Sunny Plumber to Las Vegas in 2015 and then to Corona, California, the following year.
Goodrich recently acquired two additional Las Vegas-based air-conditioning businesses, and he plans to continue expanding his brands across the Southwest.
Q: How many employees do you have on staff in Las Vegas at this time? What’s the total across all your company’s locations?
A: We currently are a crew of 56 in Las Vegas and are recruiting daily to get (it) up to 70 before the first 100-degree day. It warms my heart how Las Vegas has embraced our brand, beliefs and message, which have fueled our rapid growth here, especially since I am born and raised here in Las Vegas.
Q: When did you acquire Las Vegas Air and Paradise Air, and how did it come about? What has been the biggest impact overall on your company since you took over these additional businesses?
A: We wrapped up the Las Vegas Air and Paradise Air acquisition in November 2016. I’ve acquired a lot of businesses in my career, but these were different than most. This acquisition wasn’t about adding customer base or taking a big competitor out of the market. This one was about bringing experienced talent to the Goettl brand.
Michael Gamst, Stephen Gamst and Clayton Johnson, the former owners of Las Vegas Air and Paradise Air, who collectively have over 90 years’ experience in HVAC, are seasoned operators. Their impact to Goettl started immediately, bringing leadership and energy to the crew, which are key elements of our business growth and the road to create raving fans out of customers.
Q: What do your plans include for continuing to expand your company in the next year? Next five years?
A: Our mission includes becoming the market leader in each market that we serve. In Phoenix and Tucson, Arizona, we have accomplished that mission. In Las Vegas, the crew is laser-focused on taking over the market leader spot in 2018. In California, our acquisition team is busy identifying acquisition targets from San Diego to San Francisco. We plan to be the market leader throughout California, as well. After the western United States are covered, we will be heading east.
Q: Will you be expanding the air-conditioning and plumbing portions of your business or focusing on one area? Any plans to combine them under one company name?
A: Our business model is both plumbing and HVAC service and modernization. We have identified and implemented many synergies that make the model less cyclical due to weather, as compared to an HVAC-only operation.
We made the decision to brand the two trades differently because the consumer focus groups we commissioned early on suggest that most consumers have their plumbing company and their HVAC company. They believe that no one can be an expert at both, and I happen to agree.
Q: What is your ultimate goal for Goettl Air Conditioning and The Sunny Plumber? Are you ever concerned that your company might get too big?
A: Our ultimate goal is to bring our brand, our unique customer-centric culture and processes across the nation and become the gold standard for home service in the U.S.
With regards to being concerned about growing too big, our decentralized model puts the local management on the frontline with our customers, as most of our smaller competitors are structured. To a customer in any market we serve, the relationship is transparent, as they will be dealing with a local crew making swift decisions on their behalf. As we grow, our mantra will become: “Be national, act local.”
Q: What do you believe is most important for you to instill in your employees to ensure your company’s continued growth and success?
A: First, an unwavering commitment to making the customer happy and doing whatever it takes to make that happen. Next, having a high level of respect for the trade and a commitment from our technicians to “sharpen their saws,” aka continuing their education to be the best of the best in the industry.
Last, but not least, while in our customers’ homes, do the things that protect our customers’ health and safety. Change their smoke detector batteries; replace the screws in the AC unit that the last guy left out; and check the duct system and seal up any open areas that may draw dust and dirt into the home.
Q: The Goettl AC logo features a young boy holding a flashlight; can you explain why you chose that imagery to represent your air-conditioning business?
A: Our brand is about the experience, joy and life lessons a boy learns by holding the flashlight for his dad. Most men have experienced holding the flashlight for their dads and identify that as a positive impact in their lives.
I was a 10-year-old boy holding the flashlight for my dad, Duncan Goodrich, as he worked on an air conditioner for a customer. Through many years of being the official flashlight holder, I became a skilled HVAC technician, learned invaluable business lessons and, ultimately, how to be the best at what I do and make customers happy. By the way, the boy on the logo is a digital re-creation of my son, Duncan, when he was 10 years old. I’m pretty sure he resembled me at that age.
Q: Besides learning from your father, do you have any formal education in air-conditioning and plumbing? Do you think that having a technical background is essential to running the business side of things, and if so, why?
A: My formal education in the trades came from the “school of hard knocks,” which I believe I may have enough credits (from) to earn a doctorate. I have attended many trade-related continuing education courses over the years and have read something trade-related every night for 25 years. Most of my management team, however, has no experience or training in the trades. It’s just a different skill set — leading and managing people, as opposed to knowing the trades. I was fortunate enough to be trained in both worlds, as I received a Bachelor of Science in business administration and finance right here at UNLV.
Q: What made you decide to support the educational component of the air-conditioning industry? How has being involved in that aspect affected you personally?
A:I’m a believer in giving back to the industry that has done so much for my family and me, and it has been a rewarding experience. I have made trade education one of my personal missions. Helping people with education can have a big, sustaining impact on their lives, their families and the industry. Some of the areas I have supported are providing scholarships for young men and women to receive an associate degree in HVAC and providing tools for post-9/11 veterans upon graduation, so they can be prepared for their first job in HVAC.
Q: What are the other companies you’ve built and sold during your career? Why did you choose to part ways?
A: I built Racee Air Conditioning, Lang Refrigeration, Economy Air Conditioning, Gardner Refrigeration, Spud Henry Plumbing, Sunset Sheetmetal &Air Conditioning, ASSAP Services and Yes Air Conditioning and Plumbing. I sold these businesses because they gave me an offer I couldn’t refuse.
Q: What was your reaction when you found out you were chosen to receive the Contractor of the Year Award from the SNARSCA (Southern Nevada Air Conditioning Refrigeration Service Contractors Association) this past year?
A: It was quite a surprise and an honor to be recognized by my peers. Truth be told, I teared up and thanked my industry fellows for the honor and the recognition of my industry contributions over the past 30 years.
The military is a popular option for young men and women looking to accumulate life experience and credentials. However, fewer people end up devoting their entire careers to the military than those who are in for just a few years. For those who fulfill their obligations and then leave to pursue new opportunities, transitioning to civilian life can be daunting. For veteran and student Nick Hughes, help came in the form of a sponsorship from Goettl Air Conditioning owner Ken Goodrich.
HVAC Entrepreneur Ken Goodrich plans to add 100+ more jobs in Las Vegas over the next 12 months.
Goettl Air Conditioning is growing fast in the Las Vegas Valley! Goettls purchase of Moore Air Conditioning, a 50+ year old company, is adding 300+ years of technical expertise to the Goettl Team.
Goettl Air Conditioning saves the day by keeping charity open with timely donation of new AC units!
PHOENIX (July 13, 2015) – Goettl Air Conditioning, a leading heating and air conditioning company in Arizona, announced today the company donated two commercial evaporative air conditioners to Max’s Community Closet in July helping the charity to keep its doors open during the height of the hot summer months. The project, including the purchase and installation of the units, is valued at $12,000. Timing for the donation couldn’t have been more ideal as the store was facing closure due to temperatures inside the building exceeding 120 degrees making it unsafe for employees and the public. “After my wife told me about the store’s forced closure due to extreme heat, I knew I had to make contact right away”, said John Onorato, General Manager for The Sunny Plumber and Goettl Air Conditioning. Onorato quickly made contact with Max and his mother Lisa Hadsall, founders of Max’s Community Closet and together with Goettl company chairman, Dan Burke, arranged for the removal of the inoperative units and the installation of two state-of-the-art commercial evaporative air conditioning units. “Words cannot express how grateful we are. On behalf of Max’s and Extended Hands Food Bank, thank you! Your generosity has allowed us to continue to serve our community,” said Hadsall. “I am very proud that our team has rallied around our ‘Positive Impact’ initiative at Goettl. We endeavor to make a ‘Positive Impact’ on our customers, employees, industry and our community each and every day. Helping Max’s Community Closet help others is the essence of our ‘Positive Impact’ culture”, said Kenneth Goodrich, President of Phoenix Peach LLC which owns Goettl Air Conditioning and The Sunny Plumber. Max’s Community Closet is a local nonprofit, charitable foundation selling low-cost new and gently used clothing, furniture and household items supported solely by donations. The non-profit store was created by 11-year-old Max Hadsall who had asked his mother, Lisa ‘what people who had to get food from the food bank did for other life essentials’. Having no definitive answer for him, Lisa encourage Max to talk to Pastor David Iverson who runs from the food bank and they helped him open the store. The operation assists individuals and families struggling to make ends meet in the Fountain Hills and surrounding communities and whose profits support the Extended Hands Food Bank. The facility is open to the public Fridays and Saturdays. For more information and to find out how you can help Max’s Community Closet and Extended Hands Food Bank visit http://www.ehfb.org/.
About Goettl Air Conditioning and The Sunny Plumber
Founded in 2012 by Phoenix Peach LLC, Goettl Air Conditioning is the premier provider of comfort services in Arizona’s competitive HVAC industry. The Goettl name has been recognized for excellence in heating and air conditioning installation and service since originally established by Gust and Adam Goettl in 1939. Now a trade name of Phoenix Peach LLC, the company’s highly trained technicians continue to provide excellence in customer service and technical expertise for both residential and commercial HVAC service and installation applications. To learn more about Goettl, please visit www.goettl.com or www.goettltucson.com, or follow the company on Facebook at http://www.facebook.com/goettl and on Twitter at @GoettlAir. Founded in 2012 by Phoenix Peach LLC, The Sunny Plumber is a licensed and bonded plumbing contractor that proudly offers a full line of plumbing services throughout the Phoenix and Tucson, Arizona areas. The company’s experienced team of skilled plumbers and professional staff are all background checked and dedicated to providing excellent customer service. From basic plumbing repairs, gas lines, slab leaks, garbage disposals and grease traps to water conditioning, drain and sewer services, the bright and shiny repairmen of The Sunny Plumber are ready for the job. To learn more about The Sunny Plumber, please visit www.thesunnyplumber.com or www.sunnyplumbertucson.com, or follow the company on Twitter at @TheSunnyPlumber.
Phoenix Mayor Asks for Water Donations: Goettl Good Guys and The Sunny Plumber Offers to Match Community Donations!Tuesday, June 18th, 2013
PHOENIX, AZ — Kenneth D. Goodrich, managing partner of Phoenix Peach LLC, a Nevada-based private equity fund, announced today the start of a campaign to collect water donations for those in need in the Phoenix area. To encourage community support, Goettl Good Guys Air Conditioning Repairmen and The Sunny Plumber, Phoenix Peach’s heating and air conditioning and plumbing companies, have offered to match all donations collected at Goettl’s Tempe office until Sunday, June 30, 2013.
Phoenix Mayor Greg Stanton called on employers and individuals to donate water supplies to benefit the homeless, individuals with disabilities, homebound seniors, young people and families in need. Last year, Stanton’s call to action resulted in more than 210,000 bottles of donated water.
“Thanks to Goettl Good Guys and The Sunny Plumber working in partnership with our city, we will be able to save lives and make the summer heat more bearable for the homeless and those most vulnerable,” said Mayor Stanton. “At a time when we need everyone to do their part – nonprofits, community members and businesses – these two stepped up for heat relief in Phoenix.”
Goettl Good Guys and The Sunny Plumber are calling on customers, employees and local area businesses to contribute to its donation matching campaign. Customers and businesses are invited to donate water supplies at the Goettl Good Guys Air Conditioning Repairmen offices located at 1845 W. 1st St., Ste. 108 in Tempe until June 30. Donations can also be collected at Phoenix-area homes while service technicians are on-site. To kick off the effort, the companies will contribute 100 cases of water. At the end of the campaign, Goettl Good Guys and The Sunny Plumber also pledge to match all donations collected at the Goettl Good Guys Air Conditioning offices.
“With temperatures consistently exceeding the 100 degree mark, access to a cool and safe environment is a necessity rather than a luxury for Arizonans,” said Goodrich. “The technicians at Goettl Good Guys and The Sunny Plumber are dedicated to improving the lives of community members through reliable service and outreach efforts this summer and all year round.”
All items collected during the Goettl Good Guys Air Conditioning and The Sunny Plumber donation matching campaign will be delivered to the city of Phoenix on July 1.
“Keeping Arizona cool and hydrated during the summer is the core of our business,” said Dan Burke, CEO of Phoenix Peach. “We’re thrilled to be able to work with our team, our customers, and our community to bring water to those in need.”
The donation matching campaign is one of many efforts initiated by Phoenix Peach LLC to serve the community and acknowledge shining examples of outstanding citizenship. Recent initiatives launched on behalf of Phoenix Peach LLC include a military hiring campaign and a special event at a December 2012 Arizona Cardinals game honoring Queen Creek High School students who took a stand to end bullying on the school’s campus.
Founded in 2012 by Phoenix Peach LLC, Goettl Good Guys Air Conditioning Repairmen is the premier provider of comfort services in Arizona’s competitive HVAC industry. The Goettl name has been recognized for excellence in heating and air conditioning installation and service since originally established by Gust and Adam Goettl in 1939. Now a trade name of Phoenix Peach LLC, the company’s highly trained technicians continue to provide excellence in customer service and technical expertise for both residential and commercial HVAC service and installation applications. To learn more about Goettl Good Guys, please visit www.goettl.com or www.goettltucson.com, or follow the company on Facebook at www.facebook.com/goettl and on Twitter at @GoettlAir.
Founded in 2012 by Phoenix Peach LLC, The Sunny Plumber is a licensed and bonded plumbing contractor that proudly offers a full line of plumbing services throughout the Phoenix and Tucson, Ariz. areas. The company’s experienced team of skilled plumbers and professional staff are all background checked and dedicated to providing excellent customer service. From basic plumbing repairs, gas lines, slab leaks, garbage disposals and grease traps to water conditioning, drain and sewer services, the bright and shiny repairmen of The Sunny Plumber are ready for the job. To learn more about The Sunny Plumber, please visit www.thesunnyplumber.com or www.sunnyplumbertucson.com, or follow the company on Twitter at @TheSunnyPlumber.
Founded in 2012, Phoenix Peach LLC is a Nevada-based private equity fund founded by plumbing and HVAC industry veterans Kenneth D. Goodrich and Dan Burke, and joined by Goettl Good Guys President Allen Crick. Together the three bring more than 70 years of experience to Phoenix Peach and its respective brands in the plumbing, electric, air conditioning and heating industries. Currently with locations in Central and Southern Arizona, Phoenix Peach seeks to expand its service offerings throughout the Southwest while also reinventing their industries, focusing on delivering higher level services, guaranteed customer satisfaction and unique customer care programs.
Kenneth D. Goodrich, managing partner of Phoenix Peach LLC, announced later today that he has established a $100,000 scholarship endowment to benefit students enrolled at the Air Conditioning Technology Program at the College of Southern Nevada (CSN). CSN plans to help veterans who graduate from the program purchase all of the essential tools they would need to immediately begin working in the HVAC industry within Southern Nevada. The endowment was envisioned by Goodrich to act as a subsidy to the current Post-9/11 GI Bill, which provides both educational finances and housing support to individuals with at least 90 days of aggregate service following September 10, 2011.
Kenneth D. Goodrich, managing partner of Phoenix Peach LLC, announced today a new campaign that would be targeted at hiring military servicemen and women who are in need of employment. Goettl Good Guys Air Conditioning Repairmen and The Sunny Plumber, Phoenix Peach’s heating, air conditioning and plumbing companies, have already reached out to local military organizations in an attempt to alert veterans of the employment opportunities.