Drain and Sewer
Dear Madam or Sir:
This is letter of thanks for the time and effort you spent on getting my water filtration canister replaced.
On February 18th, 2016 one of the canisters (there are 3) on my Halo III filtration system sprung a pinhole leak. I called Sunny Plumber and they sent a technician out right away. Wes was the one who inspected it and determined I needed a new canister replacement. For the next 3 week, whenever I needed water for the toilet, shower, laundry, etc., I had to run out and turn the main water switch on and then when I was done, go back outside and flip the main switch off. I had to do this because the canister is next to the foundation of the house, but luckily the switch to the main water line was right next to it.
Wes came out frequently over those 3 weeks to update me on the situation. He had first tried to find a canister locally; and then in Phoenix, but in the end he had to order one from a distributor somewhere in the Midwest or East coast. Finally he got one and replaced the canister and I was back in business.
I would like to thank Wes for his professional persistence and patience in obtaining that canister and Sunny Plumber for their speedy response.
A satisfied customer.
- A satisfied customer
I never received such superior service before! The technician, Ron, should be recognized for his fantastic workmanship. Ron came out on Wednesday to work on some plumbing and did a magnificent job. I've had service from other plumbing companies but none as wonderful as The Sunny Plumber.
- T. Rollins
He technician, Kyle, was knowledgeable, friendly, and an advocate. When I had an issue, I received a personal phone call from the director of operations, who resolved everything. Overall, I would definitely use Sunny Plumbers again and recommend them to others.
- C. Garcia
My husband and I had a terrible water pipe break at our home recently. Your plumbing technician responded to our needs. We want you to know that we couldn’t have been happier with the outstanding service, commitment to the job and sensitivity that he showed in the performance of his job.
- L.P. Yates
I just wanted to write a short note to thank you for your wonderful service today. My plumber was very professional and very helpful. He's a real asset to your company. I really appreciate the high level of service your company provided and look forward to using your company again in the future.
- J.K. Schaefer
I am very happy with the entire company. Everyone I dealt with was very efficient, and I thank you very much.
- B. Carducci
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